Refund policy
ALL SALES ARE FINAL
Due to the limited-release and made-to-order nature of our products, we do not accept returns, exchanges, or refunds for:
- change of mind
- incorrect size selection
- incorrect color selection
- preference regarding fit
- orders placed by mistake
Please review all product information and sizing carefully before placing your order.
DAMAGED, DEFECTIVE OR INCORRECT ORDERS
If your item arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us at info@paramountvisuals.com within 7 days of delivery with your order number and clear photographs of the issue.
If the issue is confirmed, we will provide a replacement or refund as appropriate.
LIMITED RELEASES
Many Paramount Visuals products are released in limited quantities. We cannot guarantee replacement sizes, colors, or products once a release has sold out.
CANCELLATIONS
Orders enter production shortly after they are submitted. Once an order has entered production, it cannot normally be changed or cancelled.
INTERNATIONAL CUSTOMERS
Nothing in this policy limits any mandatory consumer rights that apply under the laws of your country or region. Where applicable law provides a statutory right of cancellation, return, repair, replacement, or refund, those rights will be honored.
By completing your purchase, you acknowledge that you have reviewed the product description, sizing information, color selection, and this return policy.